Airbnb has long deal with a problem of anti-Semite legion who know apart against people for intellect include race , ethnicity , and gender . After facing far-flung critique andclass action suit , the burgeon inauguration valued atupwards of$25 billion is roll out new rules in an attempt to combat racism .
Airbnb now says it will try out to rely less on user photos , which supply an easy way for host to single out against potential guest . The party will also roll out an “ Open Door ” insurance policy . This entail that Airbnb will ascertain guest another place if they feel like they ’ve been discriminated against .
It stay on to be seen whether any of these novel police — whichincludea “ lasting , full - time product team to defend bias and promote diversity”—will actually work to control secernment . Airbnb’s34 - pageboy report , detailing research into the discrimination by hosts , claim that the party “ mostly confirmed public report that minorities struggle more than others to book a itemization . ” The news report also found that Airbnb users who complained of secernment “ did not receive the well timed , compassionate response they ask and merit . ” In some cases , like the ace regard lawsuits , Airbnb completely ignored some users who complained about discrimination .
The report also concluded that Airbnb ’s own workforce , just like every other tech troupe in Silicon Valley , is not sufficiently diverse . consequently , Airbnb plans to roll out more “ Instant Bookings ” which allow someone to book a short term letting on the religious service without get prior approval from the host .
In the meanwhile , discrimination is still a genuine problem for Airbnb . On Thursday , for case , Gizmodo founda listingon Airbnb in Washington DC that did n’t allow for guests who traveled to the city via passenger vehicle , which is typically a cheap travel option than a geartrain or plane ticket .
When we make out to Airbnb about this particular list , the company say it is “ investigating this picky situation and will take appropriate action . ” We will update this post when we get wind back .
All that said , these new policies seem like a literal effort by Airbnb to desex a serious problem . Airbnb require it , too . It ’s hard to become a beloved tech inauguration that wants to change how people travel , if the service of process offer is watch as inherently racist and discriminative . But again , we ’ll have to wait and see if the policies will be effective .
[ The New York Times ]
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